The ghost of Wingdings past is haunting you.
You're reading an email and suddenly there it is: A lonesome J dangling in its own nook of negative space.
Who are you? Why are you here? How did you find me?
Kasia Galazka / BuzzFeed
This issue has actually been around since 2010, back when Microsoft released another version of Outlook.
If the sender sends a rich text document and/or HTML email, Microsoft subs in your typed emoticon with a Wingding. So if your computer doesn't support Wingdings, or just isn't feeling that emoticon, it comes up as a sad, eyeless little J.
Though he's flagged it with Microsoft several times to no avail, it's not a true bug, Pirillo writes, so long as you don't have Windows running and don't use HTML email. If you use Outlook, his post has a step-by-step guide to disabling these little monsters.
If you don't remember Wingdings, maybe this will jar your Microsoft memories:
Much wow, so visualization.
Microsoft / Via en.wikipedia.org
Microsoft needs to fix the problem, but they don't see it as a problem.
So, that's the problem.
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